At LOVAGAIN, we offer you more than just a pre-owned luxury purchase. Every item we sell is backed by a lifetime guarantee of authenticity , demonstrating our absolute commitment to quality and transparency. This means you can buy with peace of mind, knowing that each piece has been carefully selected, verified and certified.
To ensure this authenticity, we have implemented a multi-step authentication process that ensures that each piece meets our strictest quality standards.
STEP 1: HUMAN EXPERTISE
Our experts, who are passionate about the world of luxury, have in-depth knowledge of haute couture houses, the materials used and manufacturing techniques. Their keen eye allows them to quickly distinguish an authentic item from a counterfeit, even the most sophisticated.
Each piece is carefully examined: seams, zippers, logos, markings, and the texture of materials are scrutinized for any suspicious signs.
STEP 2: ENTRUPY OUR TRUSTED PARTNER
To complement our human expertise, we have integrated Entrupy , a world leader in the authentication of luxury items. This technology analyzes the molecular signature of each material and compares this data to a database of millions of authentic items. Once the match is established, authenticity is certified with unparalleled precision.
STEP 3: TRANSPARENCY AND TRACEABILITY
Each item validated by our experts and Entrupy technology receives a detailed certificate of authenticity , guaranteeing the complete traceability of the item. This certificate is your assurance that the piece has been authenticated according to strict and transparent standards.
STEP 4: OUR LIFETIME GUARANTEE
To seal this process, we offer a lifetime guarantee of authenticity on each item sold. This guarantee demonstrates our absolute confidence in our authentication procedure. By choosing LOVAGAIN, you are investing in a piece that is certified authentic, validated by experts, and protected for life against any counterfeiting.