Lovagain.com is an online store specializing in the sale of second-hand luxury bags, trench coats and watches, carefully selected for their authenticity and quality.

Yes, each item is thoroughly checked and certified authentic by our experts. All items come with a lifetime warranty against counterfeiting.

You can contact us at support@lovagain.com.

Yes, we have a sales area at the Puces de Saint-Ouen, Serpette market, in Paris.

We offer brands such as Chanel, Hermès, Louis Vuitton, Gucci, and many more, all rigorously authenticated.

We offer brands such as Chanel, Hermès, Louis Vuitton, Gucci, and many more, all rigorously authenticated.

Yes, all items are certified authentic through a strict authentication process and are guaranteed for life against counterfeiting.

Each item sold on Lovagain.com is unique, so there is only one copy available per product.

Sign up to our private list to receive a 5% discount code and exclusive offers throughout the year.

We offer in-store pickup options (Click and Collect) in Paris, and standard delivery in France, Europe and internationally via Colissimo, UPS, or DHL Express.

Fees vary depending on the destination and the amount of the order. In France, the fee is €15 for orders under €1,000, and free above that. In Europe and internationally, it starts at €20.

Orders are shipped within 48 hours (working days). Delivery times are 24-48 hours in France and 2-4 working days for Europe and international.

If you made an address mistake, contact us within 12 hours of your order at support@lovagain.com to correct it.

If your order is delayed or has not been received, contact us at
support@lovagain.com with your order number for prompt assistance.

We accept payments by credit card (Visa, MasterCard, American Express), bank transfer, as well as installment payments via Klarna.

Yes, you can pay in installments via Klarna. Select this option at checkout.

Please check your payment information. If this persists, please try another payment method or contact your bank. You can also contact us at support@lovagain.com for assistance.

Yes, you have 14 days to return an item in its original condition with the LOVAGAIN seal intact. Returns are not accepted for orders outside Europe.

Contact our customer service at support@lovagain.com for return instructions.

Please see our full returns and exchange policy.
refund here .

Reimbursement is made after receipt and verification of the product, provided that the item is in its original condition and the LOVAGAIN seal is intact.

The refund will be made within 7 working days after receipt and verification of your return.

You can contact us at support@lovagain.com. We will be happy to answer your questions.

If you can't find the answer in our FAQ, contact us at
support@lovagain.com and we will be happy to assist you.