HERMÈS Kelly 32 black retourne box leather shoulder bag

At LOVAGAIN, every item undergoes a rigorous authentication process. We combine human expertise and, for certain pieces, advanced Entrupy technology to meticulously examine materials, stitching, and finishes. Each item comes with its certificate of authenticity, offering you transparency, confidence, and peace of mind with your purchase.

SHIPPING

At LOVAGAIN, orders are prepared within 48 hours, excluding weekends and public holidays, then shipped with a tracking number.

In-store pickup in Paris is also possible by appointment, from Friday to Monday, from 10 am to 5 pm.

Delivery is free and fully covered for all our customers, both in France and internationally. The price displayed is the final price: it already includes all delivery charges, as well as any duties and taxes.

RETURNS & REFUNDS

Returns are accepted within 14 days. All requests must be sent by email to support@lovagain.com.

The item must be returned in its original condition, with the LOVAGAIN seal intact. Return shipping costs are the responsibility of the customer.

Refunds are issued after receipt and verification of the product.